Thanking and apologising

One word does three jobs: すみません

すみません apologises, excuses and thanks, all with the same six beats. It is what you say when you step on a foot, when you need a shop assistant to look up, and – this surprises everyone – when somebody has gone to trouble for you: thanking with すみません admits the trouble caused, which is warmer in Japanese than ありがとう alone. Learn it as the most useful word in the language after はい.

PhraseUseLevel
すみませんsorry, excuse me, and thank youneutral, always safe
ごめんなさいa personal apologyclose friends and family
ありがとうございますthanks for something donepolite, use with anyone
どうもa quick thanks or apologycasual, never to a customer

Refusing without saying no

A flat いいえ is rare in a refusal. けっこうです declines an offer politely – no more tea, no bag needed – and ちょっと declines an invitation by leaving the sentence unfinished: あしたはちょっと says no without ever saying it. The listener understands and does not ask again, which is exactly what the form is for.

すみません、みずをくださいExcuse me, water please.

いいえ、どういたしましてNot at all, you are welcome.

Words in this lesson

WordMeaningExample
ありがとうございますthank youほんとうにありがとうございます
Thank you very much indeed.
すみませんexcuse meすみません、みずをください
Excuse me, water please.
ごめんなさいI am sorryごめんなさい、まちがえました
I am sorry, I made a mistake.
どういたしましてyou are welcomeいいえ、どういたしまして
Not at all, you are welcome.
どうぞplease, go aheadどうぞ、おさきに
Please, after you.
おねがいしますplease (a request)タクシーをおねがいします
A taxi, please.
けっこうですno thank youいいえ、けっこうです
No thank you, I have had enough.
ちょっとa little; not quiteあしたはちょっと
Tomorrow is a little difficult.
だいじょうぶall right, fineわたしはだいじょうぶです
I am all right.
もういちどonce moreもういちどおねがいします
Once more, please.

Exercises

This lesson has 10 exercises in the app:

  • multiple choice: 3
  • match the pairs: 1
  • fill the gap: 2
  • build the sentence: 2
  • translate the sentence: 1
  • listen and type: 1

Try the first one

You are in a shop and want the assistant to look up. What do you say?

  1. すみません
  2. ごめんなさい
  3. どういたしまして
  4. けっこうです

The answer, the other exercises, the audio and your progress are in the app – free at A0 and A1.

All lessons of this course